Is Your Computer Support Guy Treating You Like A “Bad Date”?

  • Not returning your calls fast enough…
  • Constantly missing deadlines…
  • Not fixing things right the first time…
  • Never following up on your requests?

We Want To Give You 2 FREE Hours Of Computer Support To Resolve Any IT Or Computer Issue You Have To Prove We Can Do A Better Job Than Your Current IT Services Company

logoFrom the Desk of:
Mark Banens
CEO, BIZITSS

Dear Friend,

It just amazes me how unreliable and arrogant some IT services companies are…

When you call them for help, you end up talking to their voice mail. When you finally get them on the phone, they make you wait hours – even days – before they actually get your problem resolved. Sometimes it never seems to get fixed, and it’s easier to find a work-around or simply fix it yourself than to call your IT provider!
Even then, a lot of them take longer than they promised, nickel-and-dime you over everything and, as a final insult, they act like they’re doing YOU the favor!

Enough Is Enough!

I think it’s about time someone finally got it right. That’s why we decided to start a “one company revolution” and committed ourselves to delivering fast, affordable IT support for businesses that just want IT problems handled quickly and correctly.

Although I don’t think this is an amazing concept, it still surprises me how many so-called IT experts don’t get it right – and the truth is, you shouldn’t have to tolerate (or pay for!) low-quality IT support. That’s why I’m sending this letter to you today. If you’ve outgrown your current IT provider and are experiencing chronic problems with your computer systems, I’d like to extend the following offer to you…

A $200 FREE Gift…

As a prospective client, you are eligible for 2 FREE hours of network support to prove that we can do a better job at solving your technology headaches than your current computer-support guy.

Just give us a call the next time you find yourself dealing with an IT-related problem. At no charge, we’ll work with you to diagnose and treat the problem and if necessary send one of our senior technicians to your office.

Why Are We Giving Away Free Support?

Some people think we are crazy for offering free services. They say, “Aren’t you afraid people will just take advantage of you?” The truth is, some people might – but we know that most business owners are just honest people trying to find someone they can trust to fix and maintain their computer network.
And since there’s a good chance you’ve been disappointed, let down and even burned by a less-than-competent IT provider, I want to give you a risk-free way to “kick the tires” before you commit to anything.

After All, Don’t You Just Want The Darn Thing To Work The Way It’s Supposed To?

That’s why I’m making this offer. I know that we are hands-down the best at what we do, but I don’t think it’s fair for you to risk your money to find out. I don’t expect everyone to become a customer, but I know that some will end up becoming loyal, long-term clients, just like these Miami business owners:

“BIZITSS has been instrumental in helping our company grow since 2006 from 7 employees to 31 employees. They have helped me strategize the current and future computer needs of my business as well as responding immediately when we have urgent issues to resolve. Their goal is to make sure that we are working at optimal level while always trying to save the company from unnecessary expenses. It’s a great feeling to be able to know that my computer company has a handle on my business’ computer needs so that as a business owner I focus on other matters. Their service and value is unsurpassed.” - Michelle Fajardo, President of Cargo International Consolidators, Inc.

“Mark Banens and the team at BIZITSS guided and supported us in the process of setting up our remote server in an offshore datacenter. They have been extremely supportive and efficient helping us tackle day to day technology issues as well as complex problems such as setting up a reliable backup system across our different offices. We have worked together for almost 4 years and hope to continue for many more.” - Lucas Arfelli, Arbitral Securities, Miami Florida

How Can You Use Your 2 Free Hours?

Maybe you don’t have an urgent problem that needs to be fixed right now. Maybe you think you have your computer network “handled.” Maybe you don’t even have a regular IT support guy and think you don’t need our services.

After all, if it ain’t broke, why fix it?

I completely understand that point of view, so let me suggest how you can still profit from this offer…

Even if you don’t have an immediate problem, you can use your 2 free hours of network support to have us conduct our proprietary 57-Point IT Systems Security And Network Assessment – a process that has taken us 15 years to perfect.

During this Assessment, we’ll look for hidden problems developing under the surface that could turn into bigger, more disastrous events that could cost you thousands in lost productivity, downtime and computer repair bills.

For FREE, We Will Answer Key Questions Such As:

  • Are your IT systems truly secured from hackers, cybercriminals, viruses, worms and even sabotage from rogue employees? If you’re not getting weekly security patch updates from your current IT person, your IT systems are probably not truly secured.
  • Are your backups configured properly to ensure that you could be back up and running again fast in a disaster? In 99% of the computer networks we’ve reviewed over the years, the owners were shocked to learn this wasn’t happening.
  • Are you unknowingly exposing your company to expensive fines and litigation under new Florida data breach laws?
  • Could you utilize cheaper and more efficient cloud-computing technologies to lower IT costs and make it easier to work remotely?
  • Are your systems optimized for maximum speed and performance?

Once we have a clear picture of the state, health and performance of your current IT systems, we’ll then deliver a customized IT optimization plan that will show you how to eliminate every single nagging problem, enable you to work more efficiently and possibly even lower IT costs with smarter cloud solutions.

And we’ll create this plan for you absolutely FREE. Here’s how to get started…

There Are No Strings Attached…
But You Have To Hurry And Activate Your Voucher Now!

As you might have guessed, I can’t extend this offer forever because of the intense one-on-one time required to conduct these assessments. In order to secure your 2 free hours of network support, you MUST respond to this letter and activate the enclosed voucher by February 28.

Activating your voucher is easy: simply go online and complete a brief form giving us a few key data points about your company and your systems. This will help us keep track of your request and prepare for your call.

Activate Your Voucher Here: www.bizitss.com/activate

If you need immediate help, call our hotline at 786-766-8200 and we’ll get someone out to see you ASAP. If you don’t need immediate assistance, just activate your voucher at the web site above and we’ll keep your 2 free hours on retainer until you need them.

I want to be very clear that when you take us up on this offer, you are not expected to do or buy anything. As a matter of fact, I will give you my personal guarantee that you won’t have to deal with a pushy, arrogant salesperson because I don’t appreciate heavy sales pressure any more than you do. So go ahead and activate your voucher now; you’ll be glad you did!

Fair Warning: This offer won’t be around forever; if you do not activate your voucher by 2/28/16, I will withdraw this offer and make it available to someone else.

Sincerely,
Mark Banens CEO, BIZITSS
Please feel free to call me direct: 786-766-8200

Not Ready To Meet Just Yet?

If so, I’d at least like to give you a copy of my new free report, “21 Critical Questions Your IT Consultant Should Be Able To Say ‘Yes’ To.” Even if you aren’t ready to make a change right now, this report will give you important questions you should ask your current IT person to make sure their policies, procedures and service standards won’t leave you vulnerable to expensive problems, lost data, viruses, hacker attacks and a host of other problems.

You can download it at https://www.bizitss.com/files/2015/08/21-Questions-Report1.pdf

How Does Your Current IT Service Provider Or Computer Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, viruses, data loss or other frustrating and expensive disasters? Could your current technician actually be jeopardizing your network?

If your technician does not score a “yes” on every point, you could be paying for substandard support.

  • Do they answer their phone LIVE and respond to emergencies promptly?
  • Are they easy to reach and highly responsive when you need them for non-emergencies?
  • Do they proactively monitor, patch and update your computer network’s critical security settings daily? Weekly? At all? How do you know for sure?
  • Do they proactively monitor your computer network 24/7/365 to spot (and fix) developing problems?
  • Do they proactively offer new ways to improve your network’s performance instead of waiting until you have a problem to make recommendations?
  • Do they provide detailed invoices that clearly explain what you are paying for?
  • Do they explain what they are doing and answer your questions in terms that you can understand?
  • Do they complete projects on time?
  • Do they follow up on your requests quickly?
  • Do they offer any guarantees on their services?
  • Do they arrive on time and dress professionally?
  • Do they frequently present new ways to improve the speed and performance of your computer network, to work remotely or to communicate more easily with clients, staff, etc.?
  • Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick?
  • Do their technicians maintain current vendor certifications and participate in ongoing training?
  • Do you feel confident that they are not learning on your time?
  • Do they take the time necessary to get the job done rather than seeming constantly rushed?
  • Do they focus on your needs rather than taking calls from other clients while working on your network (and on your dime)?
  • Do they listen to you?
  • Are they adamant about backing up your network and having a disaster recovery plan in place?
  • Do they offer to meet with you regularly to review your business plans, your network status and their own performance in supporting your company?
  • Do they provide frequent updates, status reports and follow-up calls and e-mails so you don’t have to manage their progress on projects yourself?
  • Do their projects always get done according to their time and price estimates?
  • Do they offer flat-rate or fixed-fee project quotes, rather than giving themselves a wide-open playing field with “time and materials”?